Frequently Asked Roofing Questions

Homeowner roofing doubts answered by you're local roofing professionals, Florida 5 Star Roofing.

Yes, locally owned and operated, here in Altamonte Springs by Florida residents.

We offer a five-year labor and material warranty on all roof replacements; warranties vary for repairs.

Yes!  We are a certified roofing contractor under provisions of Chapter 489, Florida Statutes, License number CCC1333197.

We’ve performed work all over central Florida, however majority of our work is done within a 10-mile radius of Altamonte Springs.

Only the best! We use architectural laminated shingles with a wind mile rating of 110-130 mph. We use brands such as Owens corning, CertainTeed, TAMKO. Colors and availability can vary based on supply.

We replace only what is necessary to ensure a dry nail-able surface unless otherwise requested by the homeowner.  Rotten wood has to be replaced in order to pass city or county inspection.

Yes, and then some, in fact we operate on a “per manufacturer specifications” basis which demands the upmost craftsmanship. This ensures that the manufacturer warranties are intact once our install is completed. 

Absolutely, we pride ourselves on being able to fulfill the needs of our consumers at the most reasonable price we can offer. 

Working on an insurance claim can typically take between 30-90 days, however, can be much longer depending on the stance of the insurance company. Once we receive a deposit from the homeowner in any capacity, our scheduling typically allows us to work on a 2–4 week scheduling time frame. 

Not by the nature of filing a claim on your home, you cannot be penalized for an “act of god claim”. However, most homeowners’ rates increase as there roof naturally ages and are more susceptible to storm damage. This is why insurance companies send notices to home owners in the spring to replace roofs once they reach a certain age. This coupled with the inevitability of homeowners filing claims in certain zip codes is why you see rate increases, and example of this is coastal cities see higher premiums due to higher likelihood of claims being filed. 

Our services incur no cost to you if the insurance does not see a reason to compensate you! Moreover, we strive for integrity and do our very best to encourage a homeowner not to file a claim unless necessary! 

The deductible is the amount of money you contractually agreed to pay with your insurance company and is automatically reduced by the insurance company when you’re indemnified.

EXAMPLE your roof = $15,000 and your deductible is $1,000, your insurance will pay $14,000 to you for total damages. Your responsibility will be the $1,000. All monies are payable to the contractor performing the work.

Unfortunately, we cannot.  Per Florida statute 817.234 it is illegal to cover a deductible and you as a consumer should be wary of those contractors who would do this. 

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