Frequently Asked Roofing Questions
Homeowner roofing doubts answered by you're local roofing professionals, Florida 5 Star Roofing.
Is your company local?
Yes, locally owned and operated, here in Altamonte Springs by Florida residents.
What's your warranty?
We offer a five-year labor and material warranty on all roof replacements; warranties vary for repairs.
Is Florida 5 star roofing licensed and insured?
Yes! We are a certified roofing contractor under provisions of Chapter 489, Florida Statutes, License number CCC1333197.
Where have you done work?
We’ve performed work all over central Florida, however majority of our work is done within a 10-mile radius of Altamonte Springs.
What materials do you use?
Only the best! We use architectural laminated shingles with a wind mile rating of 110-130 mph. We use brands such as Owens corning, CertainTeed, TAMKO. Colors and availability can vary based on supply.
What happens if you find rotten wood?
We replace only what is necessary to ensure a dry nail-able surface unless otherwise requested by the homeowner. Rotten wood has to be replaced in order to pass city or county inspection.
Do you work to code standards?
then some, in fact we operate on a “per manufacturer specifications” basis
which demands the upmost craftsmanship. This ensures that the manufacturer
warranties are intact once our install is completed.
If I'd rather pay for my roof rather than get my insurance involved, will you write an estimate?
we pride ourselves on being able to fulfill the needs of our consumers at the
most reasonable price we can offer.
How long does the process take?
on an insurance claim can typically take between 30-90 days, however, can be
much longer depending on the stance of the insurance company. Once we receive a
deposit from the homeowner in any capacity, our scheduling typically allows us
to work on a 2–4 week scheduling time frame.
Will my rates go up if I file a claim on my roof?
the nature of filing a claim on your home, you cannot be penalized for an “act
of god claim”. However, most homeowners’ rates increase as there roof naturally
ages and are more susceptible to storm damage. This is why insurance companies
send notices to home owners in the spring to replace roofs once they reach a
certain age. This coupled with the inevitability of homeowners filing claims in
certain zip codes is why you see rate increases, and example of this is coastal
cities see higher premiums due to higher likelihood of claims being filed.
What do I owe you if the insurance company does not see a reason for indemnification (compensation for loss)?
services incur no cost to you if the insurance does not see a reason to
compensate you! Moreover, we strive for integrity and do our very best to
encourage a homeowner not to file a claim unless necessary!
How does my deductible work?
The deductible is the amount of money you contractually agreed to pay with your insurance company and is automatically reduced by the insurance company when you’re indemnified.
EXAMPLE your roof = $15,000 and your deductible is $1,000, your insurance will pay $14,000 to you for total damages. Your responsibility will be the $1,000. All monies are payable to the contractor performing the work.
Can you cover my deductible?
we cannot. Per Florida statute 817.234 it is illegal to cover a
deductible and you as a consumer should be wary of those contractors who would
Have Further Questions?
Please Fill out this form and a Florida 5 Star Roofing expert will get back to you as soon as possible.